1. Introduction

RideCaro (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our services.

2. Data Collection

We collect various types of personal data to provide and improve our services, including:

– Account Information: Name, email address, phone number, and payment details.
– Usage Data: Ride history, preferences, and ratings.
– Location Data: Real-time location for accurate pick-up and drop-off.
– Device Information: IP address, browser type, and operating system.
– Third-Party Information: Data from your employer if using enterprise solutions, or from social media if you log in via those services.

3. Use of Personal Data

We use your personal data to:

– Provide, maintain, and improve our services.
– Facilitate communications between riders and drivers.
– Send you updates, promotions, and information about our services.
– Ensure safety and security by screening drivers and users.
– Prevent fraud and unsafe activities.
– Personalize your experience and provide recommendations.

4. Sharing of Personal Data

We may share your personal data with:

– Service Providers: Third parties that perform services on our behalf, such as payment processors and cloud storage providers.
– Affiliates: Companies within our corporate group.
– Business Partners: This is for marketing and promotions if you have consented.
– Law Enforcement: When law requires protecting our rights and safety.
– Users: Riders and drivers to facilitate ride-sharing services.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. User Rights

You have the right to access, update, or delete your personal data. You can exercise these rights through your account settings or by contacting us.

7. Data Deletion Policy

For deletion of data you can delete your account and we will remove all data held with or you can ask for a specific detail to be changed or removed via support email {support@ridecaro.com}

8. Updates to This Policy

We may update this policy from time to time. We will notify you of any significant changes and obtain your consent where required.

9. Contact Us

If you have any questions or concerns about this policy, please contact us at support@ridecaro.com